Back from Dreamforce'11, the largest cloud computing event of the year, and it was even bigger and exciting this year! With over 45,000 attendees, 500+ sessions, a host of exciting features announced and more over with Metallica rocking the crowd, it was 4-days of discussions, networking, collaboration and lot more....
It was a whole new paradigm shift this time with the focus being Social CRM, collaboration and enriching your customer experience all together. With some exciting enhancements & releases around Chatter, Service Cloud, Data.com etc. it was all centered around SOCIAL as the big theme this time.
The rules for cloud computing, integrating social and anything else with it are not clear right now
as Benioff exclaimed that "we are in a whole new world with this new technology"
Nevertheless, as Salesforce.com grows, Benioff stated, it's not about being dominant and sole leader in this space. Rather, Salesforce.com is sticking to the plan at the heart of the company - it's about building a community!
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